610-967-2666 | 945 Chestnut St Emmaus, PA 18049
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
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Testimonials
Eric T
I was referred to this shop by a friend after dealing with a couple of the bigger dealers, my friend has family working at the dealers and they recommended this place. What a pleasure was dealing with Mr. Ali, professional and honest, he will communicate with you and try to help with your automotive needs without trying to squeeze every dollar out of your bank account. He has now taken care of both my vehicles. Since I have a basic understanding of mechanics and know how many hours it takes to do many jobs, some I could do myself just don't have the tools or the time, I feel very comfortable recommending everyone to go there.